Our policy lasts 2 days. If 2 days have gone by since your purchase, unfortunately we can’t offer you an exchange. We DO NOT accept any refund or returning the order.
To be eligible for an exchange, your item must be sealed, unused and in the same condition that you received it. We will ask you to describe the issue in detail, including the exchange reason, along with your order number. For defective, incorrect or not as described items, please send us a clear picture or video of the problem on +201033663353 anytime between 10 AM to 4:30 PM.